In Japan, is regarded as a service applied by VoIP technology to the whole or a part of the telephone line. As of 2003, IP telephony services have been assigned telephone numbers. IP telephony services also often include videophone/video conferencing services. According to the Telecommunication Business Law, the service category for IP telephony also implies the service provided via Internet, which is not assigned any telephone number.
IP telephony is basically regulated by Ministry of Internal Affairs and Communications (MIC) as a telecommunication service. The operators have to disclose necessary information on its quality, etc., prior to making contracts with customers, and have an obligation to respond to their complaints cordially.
Many Japanese Internet service providers (ISP) are including IP telephony services. An ISP who also provides IP telephony service is known as a "ITSP (Internet Telephony Service Provider)".
Recently, the competition among ITSPs has been activated, by option or set sales, in connection with ADSL or FTTH services.
The tariff system normally applied to Japanese IP telephony is described below;
Between ITSPs, the interconnection is mostly maintained at VoIP level.
Since September 2002, the MIC has assigned IP telephony telephone numbers on the condition that the service falls into certain required categories of quality.
High-quality IP telephony is assigned a telephone number, normally starting with the digits 050. When VoIP quality is so high that a customer has difficulty telling the difference between it and a normal telephone, and when the provider relates its number with a location and provides the connection with emergency call capabilities, the provider is allowed to assign a normal telephone number, which is a so-called "0AB-J" number.